Effective date 2017-06-30
1. Use of the RentSpree Sites and Services
The Sites and Services do not knowingly collect personal information from users under the age of 13 nor are these Sites and Services intended to be used by anyone under 13. If you are under the age of 13, you are not permitted to use the Sites and Services or to disclose Personal Information using the Sites and Services. If RentSpree learns RentSpree has collected or received Personal Information from a child under 13, RentSpree will delete that information. If you believe RentSpree might have any information from or about a child under 13, please contact us at [email protected]
2. Information Collected by RentSpree
Landlords, Sub-Lessors, Managers, Agents and Brokers: When landlords, their representatives, brokers, real estate agents, property managers and sub-lessors list properties for rent on the Sites and Services directly or through a multiple listing service, RentSpree collects the name, telephone number and email address of a contact person for such landlord, landlord representative, broker property manager or sub-lessor, as applicable.
If you sign up to use services offered through the Sites and Services, RentSpree and/or certain third party service providers that RentSpree work with to provide services to us ("Vendors") may collect certain personal information, including ,but not limited to your name, email address, home address, employment information, phone number, educational background, credit score, criminal, residential tenancy and eviction history, financial information and income history (collectively referred to as "Personal Information"). The collection of such Personal Information is consistent with our provision of services to you, including using the information provided by you and other legally permissible sources to facilitate assessment by landlords, their representatives, brokers, real estate agents, property managers and sub-lessors regarding your suitability as a potential tenant or sub-lessor. In addition, if you contact RentSpree and disclose additional personal information, RentSpree may store that Personal Information.
In addition to other information Personal Information RentSpree collects when you register, you may provide to our third-party service providers through certain features of the Sites and Services Personal Information together with your social security number and/or in order to verify your identity. This information is used in order to fulfill your request to provide certain other users of the Sites and Services with your credit report and credit score and/or with the results of background checks in regard to your criminal and/or eviction history.
As you navigate the Sites and Services, RentSpree and our Vendors may collect information automatically using web tracking technologies such as cookies, web beacons, pixel tags and clear GIFs and third party tracking services in order to ensure that the Sites and Services operate efficiently and to collect data related to usage of the Sites and Services. Such collected data ("Tracking Information") may include the address of the websites you visited before and after you visited the Sites and Services, the type of browser you are using, your Internet Protocol (IP) address, what pages in the Sites and Services you visit and what links you clicked on, and whether you opened email communications RentSpree sends to you. In order to collect Tracking Information and to make your use of the Sites and Services more responsive to your needs and more efficient, RentSpree may store cookies on your computer. RentSpree may also use one or more web tracking technologies that are placed in web pages on the Sites and Services or in email communications to collect information or about actions that users take when they interact with the Sites and Services or such email communications, and our Vendors may also do so. RentSpree does not link Tracking Information to individual user Personal Information or include the Personal Information with the Tracking Information that RentSpree shares with the web tracking companies that use and process the Tracking Information. Some Tracking Information may include log or other data, such as IP address data, that is unique to you. You may be able to modify your browser settings to alter which web tracking technologies are permitted when you use the Sites and Services, but this may affect the performance of the Sites and Services.
3. Use of the Information RentSpree Collects
RentSpree uses Tracking Information to administer the Sites and Services and to understand how well our Sites and Services are working, to store your user preferences, and to develop statistical information on usage of the Sites and Services. This allows us to determine which features visitors like best (or don’t like), to measure overall effectiveness and to help us improve the Sites and Services, to personalize your user experience.
To the extent permitted by law, RentSpree will compile and/or create for analytical purposes statistical, aggregated data relating to our users and the Sites and Services. Aggregated data is derived from Personal Information and Tracking Information but in its aggregated form it is de-identified in a manner so that it can not be used to identify any individual or individuals. This data is used to understand our customer base, their needs and to develop, improve and market our services.
Rental Listings and Data Connected to Landlords, Their Representatives, Brokers, Agents and Managers:
RentSpree will use and store Personal Information for the purpose of delivering the Sites and Services and our services to you, and to analyze and enhance the operation of the Sites and Services. RentSpree may also use Personal Information for the internal operational and administrative purposes of the Sites and Services or to connect and share data with third party service providers that you have signed up with, such as a multiple listing services, zipLogix™, or other real estate platforms. RentSpree may enter Personal Information into our contact management database, and may use such database to send you marketing materials and to contact you regarding your interest in RentSpree products and services.
Compelled Disclosures and Other Legal Exceptions:
4. RentSpree Disclosure to Third Parties
Permitted or Required Disclosure:
RentSpree reserves the right without limitation to disclose any information RentSpree collect in connection with the Sites and Services, without further notice to you to any successor to RentSpree's business as a result of any merger, acquisition or similar transaction; and to any law enforcement or regulatory authority to the extent required by law or if, in RentSpree's reasonable discretion, disclosure is necessary to investigate fraud or any threat to the safety of any individual, to protect RentSpree's legal rights or to protect the rights of third parties.
RentSpree's Disclosure of Personal Information:
RentSpree uses the Personal Information you provide to fulfill the services you request from us. This may include sharing Personal Information with any of our Vendors, with our affiliates (including but not limited to any of our subsidiaries), or with any landlord, landlord representative, broker, property manager or sub-lessor with whom you may wish to apply to lease a property or enter into a rental contract. Except as described in this paragraph, or as described under "Permitted Disclosures" above, and as otherwise authorized by you, RentSpree will not disclose or share Personal Information to any third party. Notwithstanding the foregoing, RentSpree shall not be liable to you or any other party for any use or misuse of Personal Information by any third party with whom your Personal Information has been shared in accordance with the terms of this paragraph.
RentSpree may disclose Tracking Information to Vendors in order to analyze the performance of the Sites and Services and the behavior of users, and to operate and improve the Sites and Services. Certain Tracking information, such as the popularity ranking of certain pages of the Sites and Services, may be published on the Sites and Services and so disclosed to all users of the Sites and Services.
RentSpree may disclose aggregated data that does not contain Personal Information to any third parties, such as potential customers, business partners, advertisers, and funding sources, in order to describe our business and operations.
5. Accessing, Updating or Deleting Your Personal Information
You are able to access, review, update, correct and/or delete your Personal Information by using the profile editing tools on the Sites and Services. For your security and other reasons, RentSpree reserves the right to verify your identity in order to provide such access.
However, just because you delete your information does not mean that is removed everywhere. Even after you remove information from your profile or delete your account, some copies of that information may remain viewable elsewhere if and to the extent it has been shared with others such as, but not necessarily limited to rental applications. Further, RentSpree may retain certain information for records keeping purposes to meet legal requirements or to prevent identity theft and other misconduct even if deletion has been requested. Removed and deleted information may persist in backup copies indefinitely, but will not be available to others.
6. Third Party Links