Before signing a lease, you'll need more than a rental application. From verifying an applicant's identity and income to reviewing their screening reports, there's a lot to gather and confirm before you hand over the keys. RentSpree is a software used by landlords and real estate agents to bring the entire process into one workflow. Applicants apply through a single link, and everything you need to review comes back to one dashboard.
Collecting the right documents before signing a lease is one of the best ways to reduce risk, avoid missed rent, and protect yourself legally. But it's not an easy job when done manually. Managing emails and requesting reports manually is a chore, and if you want anyone who sees your listing to be able to apply, that process breaks down fast. Fraud is on the rise too. AI-generated pay stubs, forged bank statements, and fabricated employment letters have made traditional document review less reliable.
With RentSpree, document collection is built into the process. You share a single application link with prospective tenants. They complete the application, upload supporting documents, and consent to screening. Then you receive the completed applications and reports in one dashboard for easy review.
This guide covers every document you should request, the screening reports you should run, and how to handle all of it without cobbling together a manual process. If you want to skip ahead, see how RentSpree lets you do it all from one dashboard.
Documents to collect from every applicant
These are the items you ask tenants to provide. Apply the same requirements to every applicant. Consistent standards support fair, defensible decisions and help you stay on the right side of Fair Housing law.
1. Completed rental application
Start with the rental application. A standard rental application form collects the applicant's full legal name, current and prior addresses, employment and income details, personal references, and consent to run a background and credit check.
When every applicant fills out the same form, you can actually compare them side by side. It also makes inconsistencies easier to spot early. If the employer name on the application doesn't match the pay stub, or the dates of residency conflict with what a previous landlord confirms, those are worth asking about before you go further.
With RentSpree’s free rental application, tenants complete the application through a shared link rather than submitting loose documents over email. Everything arrives in the same format, in one place.
2. Government-issued photo ID
Ask for a copy of a valid, government-issued photo ID: a driver's license, state ID, or passport. Check the name and date of birth against what's on the rental application.
Identity fraud in rental applications has grown sharply in recent years. Confirming someone is who they say they are is the most basic check you can do. Without it, you can't be sure the income, credit, and background you're evaluating actually belong to the person on the other end of the application.
With RentSpree, applicants upload their government-issued ID directly through the application link, so it arrives alongside their completed application and screening reports.
3. Proof of income
Proof of income helps you understand whether an applicant's earnings can support the rent. The standard benchmark is monthly income that equals at least two to three times the monthly rent. Common proof of income documents include recent pay stubs, W-2s or tax returns, bank statements, and a letter from the applicant's employer.
Most screening platforms handle this by asking renters to upload those documents themselves. The problem is that uploaded documents are increasingly easy to fake. With widely available AI tools, a convincing pay stub or bank statement takes minutes to produce. That's a large part of why over 93% of multifamily housing providers reported application fraud in 2025. Reviewing an uploaded PDF yourself is no longer a reliable way to confirm someone can afford the rent.
Bank-verified income checks are the new industry baseline. The data comes from the bank itself, so it can't be manipulated the way a PDF can.
RentSpree offers bank-verified income verification (powered by Finicity, a Mastercard company) for an additional $10 per screen.
4. Rental history and landlord references
Ask for the applicant's previous addresses from the past two to three years, along with contact information for each previous landlord.
A screening report tells you about an applicant's financial history, but it won't tell you what it was like to rent to them. A previous landlord can share details that don't appear in a report, such as whether the tenant communicated well, took care of the property, or resolved issues during the lease. That context can help you better understand the application you're reviewing.
With RentSpree's premium screening package, reference checks are handled automatically. RentSpree contacts each landlord, employer, and personal reference by email and collects responses through a structured form, so you get consistent answers without chasing anyone down.
Whether you collect references manually or through an automated tool, ask the same questions every time. Did the tenant pay rent on time? Did they follow the lease? Would you rent to them again? Using a consistent set of questions makes it easier to compare applicants and document your screening process.
5. Employment verification
Collect the applicant's employer name, job title, length of employment, and a contact phone number or email. That way, you can confirm the details directly with the employer.
This is your cross-check on the income side. If the applicant's listed employer doesn't match the name on their pay stub, or if the employer confirms a different salary or start date, that's worth asking about before you move forward.
For self-employed applicants, you can ask for a business license, recent client contracts, or a profit and loss statement from their accountant, in addition to the tax returns mentioned above.
RentSpree's rental application collects employment details as part of the standard form, so they arrive alongside everything else. With a premium screening package, you also get automated reference checks, which can save you the time of calling employers and previous landlords yourself.
6. Pet documentation
If your property allows pets, ask for vaccination records, breed and weight information, and photos of the animal. If the applicant has a service animal or emotional support animal, know the rules before you ask for any documentation; the Fair Housing Act treats these differently from standard pet policies.
Pet damage is both common and costly. Getting breed, size, and vaccination details on record before move-in means there's no confusion later about what was approved.
RentSpree's rental application includes a pets section where applicants provide breed, weight, and other details as part of their application. If you need additional documentation like vaccination records, you can request document uploads through RentSpree’s premium screening package.
7. Personal and professional references
Depending on the applicant's rental history, you may want to ask for contact information for non-landlord references, such as an employer, colleague, or someone who can speak to the applicant's character. These are especially useful for first-time renters who have no landlord references to contact. A conversation with an employer or colleague can help you get a sense of how reliable someone is when there's no rental history to go on.
RentSpree's application collects reference contact information as a standard field. With a premium screening package, reference checks are handled automatically, so you get responses back without having to make the calls yourself.
8. Proof of renter's insurance
If your lease requires renter's insurance, collect a document showing the tenant is covered (usually a declarations page or certificate of coverage) before move-in. Renter's insurance protects the tenant's belongings and, depending on the policy, can cover liability for damage to the unit.
Requiring proof of coverage before move-in shifts certain risks away from you. If a tenant causes accidental damage or experiences a loss (fire, theft, water damage), insurance helps prevent either party from absorbing unexpected costs. Some states and local jurisdictions allow you to require coverage as a lease condition; check your local rules to see what applies to your property.
With RentSpree, you can mark a property as requiring renter's insurance and notify tenants directly from your dashboard. Tenants can upload proof of an existing policy or purchase renter’s insurance coverage through RentSpree's partnership with Sure. Either way, proof of insurance is saved to the tenant's file so you don't have to track it down separately.
9. Vehicle information
If your property has assigned parking, gated access, HOA rules, or towing policies, collect the make, model, year, color, and license plate number for any vehicles the tenant plans to park on the property. Having vehicle details on file before move-in prevents confusion about which cars belong to tenants, avoids towing disputes, and simplifies enforcement if parking becomes an issue.
RentSpree's rental application includes a vehicle information section, so these details come in with the rest of the application.
Screening reports to run on every applicant
The documents above are things tenants hand you. The reports below are things you pull yourself, through a tenant screening service, with the applicant's consent. When a tenant completes a rental application on RentSpree, their consent to screening is built into the process, and reports are generated and delivered to your dashboard.
Credit report
When you order a credit report for a prospective tenant, it shows you their financial history: outstanding debts, payment history, credit utilization, and any collections or judgments. But a generic credit score wasn't designed for rental decisions.
A ResidentScore®, for example, is a credit score designed specifically for rental decisions. It puts more weight on things that actually matter for landlords, like eviction risk and payment history, than a standard FICO score does. RentSpree's screening reports include a ResidentScore® powered by TransUnion.
Criminal background check
A criminal background check tells you whether an applicant has a relevant criminal history. RentSpree's background check, powered by TransUnion, pulls from national records (sex offender registries, Most Wanted lists, and the OFAC watchlist) as well as local criminal court records in covered jurisdictions.
In some markets, including Cook County IL, Washington D.C., Montgomery County MD, Detroit MI, and New Jersey, local law requires you to conditionally accept an applicant before you can view their criminal background check. You review credit, eviction, and income first, confirm the applicant meets your baseline criteria, then unlock the criminal report. RentSpree builds this step into the screening workflow, so you follow the required order without tracking it yourself.
Eviction history
An eviction history search shows whether an applicant has been through eviction-related court proceedings. RentSpree pulls from more than 25 million eviction records across the United States, so you can see past filings and case outcomes that might not come up in a credit report or a conversation with a previous landlord.
Bank-verified income verification
This is the stronger alternative to the uploaded pay stubs and bank statements covered in the documents section above. Instead of relying on documents an applicant provides (which can be forged), this approach connects directly to the applicant's bank through Finicity (a Mastercard company) and pulls actual deposit data over time. The data comes from the bank itself, which means it can't be manipulated the way a PDF can.
You get a single, readable report showing actual income deposits instead of chasing paperwork and wondering whether a pay stub is legitimate. It's especially useful for self-employed applicants, because it shows deposit patterns regardless of employment type.
RentSpree offers bank-verified income verification for an additional $10, typically paid by the applicant.
One important note: screening reports (credit, criminal, and eviction) are considered consumer reports under the Fair Credit Reporting Act (FCRA). That means you have specific legal obligations when you use them to make a rental decision, including how you handle applicant denials.
What to do with the documents and reports you collect
Once applications and reports start coming in, you're reviewing a lot of information: payment history, credit utilization, income relative to rent, criminal and eviction records, and what previous landlords have to say. The key is applying the same standards to every applicant, every time.
Set your criteria before you list the property. Include the tenant screening criteria in the rental listing: minimum income requirements, acceptable credit score ranges, how you'll evaluate criminal history, and any other factors relevant to your decision. When you apply them consistently, you can back up your decisions if anyone ever questions them.
Note: Some jurisdictions restrict how criminal history can be used in screening decisions. In places like Cook County (IL), Washington, D.C., Montgomery County (MD), Detroit (MI), and New Jersey, landlords must issue a preliminary approval before viewing full background check details. RentSpree supports this two-phase conditional acceptance workflow directly from the dashboard, so you stay compliant without managing a separate process.
Compare everything. Does the income on the application match the pay stubs? Does the employer name match what their employer confirmed? Do the dates of prior tenancy line up with what the previous landlord told you? Inconsistencies don't necessarily mean fraud, but they do mean you should ask questions before moving forward.
Watch for red flags. Reluctance to consent to a background check, pressure to rush the process, gaps in rental history with no explanation, or income documents that look inconsistent are all worth asking about before signing a lease.
Keep records. Write down your screening process and why you made each decision for every applicant, not just the ones you deny. If a decision is ever challenged, your records are your defense.
What happens when you deny an applicant
When you use information from a screening report to deny a rental application (or to charge a higher deposit, require a co-signer, or change the lease terms), federal law requires you to notify the applicant. This is called an adverse action notice.
The notice must include the name, address, and phone number of the company that provided the screening report; a statement that the screening company did not make the rental decision; and notice of the applicant's right to request a free copy of the report and dispute any inaccurate information. You can learn more about adverse action notifications and when they apply.
Sending this notice isn't optional. Missing this step carries up to $1,000 in statutory damages per violation under the Fair Credit Reporting Act, and it applies even when the screening report was only one factor in your decision.
RentSpree handles this for you. When you make your decision on an applicant, the required notification is sent from your dashboard. You don't need to draft and send denial letters manually.
How RentSpree simplifies document collection and screening
Knowing what documents to ask from tenants is the first step, but collecting them, verifying income, running screening, and staying compliant involves a lot of moving parts. RentSpree lets you go from application to decision in one place, whether you're screening tenants yourself or managing the process for a client.
Here's how it works:
- Share a single application link with applicants, or embed it directly in your listing.
- Tenants complete the application, upload documents, and consent to screening through that link.
- Credit, criminal, and eviction reports (powered by TransUnion) come back to your dashboard, typically within two hours.
- Add bank-verified income verification for an additional $10 per applicant (typically paid by the applicant), or included with a RentSpree PRO subscription.
- When you need to deny an applicant, the required notification is sent from your dashboard.
- Screening is free for you; the applicant pays $39.99 or $49.99 depending on the screening package.
RentSpree also advertises your listing on Zillow, Apartments.com, and more than a dozen other rental sites, so you're collecting applications from a wider pool without juggling multiple platforms.
More than 4 million users trust RentSpree, and the platform is independently verified to meet strict data security standards.
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