Whether you’re looking to buy, rent or sell, finding the right agent is almost as important as finding the right property or buyer. A good agent will go the extra mile to save you time, whether it requires high effort, like marketing your property, or low effort, like using an online rental application.
The Little Things
When it comes to real estate agents, the little things can tell you a lot. For example, the way they interact with you shows how much they care. If they seem like they hate their job, chances are they won’t put forth the same effort that a driven person would.
One little thing you can look for is what type of tenant application your agent uses. If they send you an online rental application, that shows they are committed to making the rental process as efficient as possible. A Realtor that still uses a PDF tenant application form might be complacent with the way things are, and dealing with paper applications can be dreadful.
Look up other listings similar to your property from that agent. This is a good way of seeing how they will market your property. Are there quality pictures of the house? Do they offer virtual reality tours? Would you consider buying that property? These are all important questions to ask.
If most of your answers are yes, then that agent clearly works hard to showcase their properties, and chances are they will do the same for yours.
A good real estate agent handles his or her self like a pro. Promptly returning calls, showing up on time, and looking presentable are all expected features from a good real estate agent. In addition, a good agent should have a clean-looking website with information about both them and their properties.
A simple Google search should turn up your agent’s website, or they will often put it on their business cards. Their website should be easy to use, informational, and professional (think twice if their website font is in Comic Sans).
Speaking of the internet, using the latest technology shows that your agent is with the times. The use of online rental applications, VR, and an online scheduling system all show that your agent is committed to efficiency.
What’s the Word?
What do people say about your agent? Check out online testimonials via websites like Yelp, or you could even do it the old fashioned way and ask around to see if anyone you know has done business with this agent in the past.
Key things to look for :
What kind of tools do the agent use? If they use an online rental application, is it responsive? Are there a lot of problems? Do they charge a fee for a VR home tour?
Do they maintain communication? As an agent, communicating with a client is one of the most important tasks. Do clients have a hard time reaching this agent? Do they take forever to return calls?
Do they have a lot of contacts? Sometimes, who you know can go a long way. Such is the case for agents. If you see a lot of reviews talking about the depth of contacts of the agent, that is a good sign, as this could mean getting your property off the market quickly.
The Bottom Line
There are a lot of good agents out there. Unfortunately, there are more bad ones. Just like you’d research a property before moving in, do a little homework on an agent before you make your decision.
Simple factors like what kind of tenant applications they use tell you a lot, and you can find out more information than you’d think by simply Googling them.